Frequently Asked Questions
How do I request maintenance?
For maintenance requests, please log in to your account on our platform and submit a detailed description of the issue. Our dedicated team will promptly address your request and keep you informed about the progress.
What is the process for requesting cleaning service?
To request cleaning services for your rental, follow these simple steps: 1. Identify your cleaning needs and the specific areas that require attention. 2. Reach to a cleaning service provider, either by phone through their website, and provide them details about your rental property. 3. Discuss your desired schedule, pricing, and any special instructions. 4. Confirm the booking and ensure you receive confirmation of the service appointment. This straightforward process will help ensure your rental is in top for your guests!
Are my properties inspected routinely to ensure safety and damage control?
Our monthly property audits ensure that each property is thoroughly assessed, providing owners with real-time text communication accompanied by photos. Each location receives a comprehensive monthly report detailing the findings and recommendations. This transparent approach keeps property owners informed and engaged with the status of their investments. Trust us to deliver detailed insights and timely updates for your properties.